Citizens

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180 Main St
Saugus, MA 01906
+1 (781) 941-8024
https://locations.citizensbank.com
At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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Reviews

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1.03 reviews
Natalie A.
4/27/2025

Customer service skills, your teller and manager were the rudest I ever encountered at a bank. It was at a supermarket location in Lynn Massachusetts

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Chen Z.
6/24/2017

Lol, went there for some money exchange. Got refused since I don't have an account with them. Have no problem with BOA or Citi or Chase. I guess that's why citizen bank stay regional.

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Michael D.
10/17/2018

I've had my accounts with Citizens for over 20 years. Overall the service has been fine until this happened but they can't get out of their own way. My account had attempted fraud so the bank...

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Citizens - Banking & Wealth Center

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At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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