Citizens

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1628 Tremont St
Roxbury Crossing, MA 02120
At Citizens Brigham Circle branch, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
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Reviews

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2.08 reviews
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Melanie L.
12/16/2017

So, lol, I decided to open an account here and get a debit card since it's close to my apartment and my closest old bank is all the way downtown. Anyway, open up the account, get the card, ok. I...

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Kitt R.
12/19/2018

I wish I could say something nice. I'm sure the bank provides perfectly good service for "their customers", but it's the "their customers" part that prompts me to write this one-star review. I...

Matt B.
6/23/2011

Rude and dishonest bank employees at the Citizen's Bank left me stranded without access to my own account. While keying in a transaction at the Citizen's Bank at 1 Brigham Plaza in Boston near 5...

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Jamar C.
8/14/2014

One star is over rated, their employee John Paul, is rude and aggressive, I'm sitting in front of him right now assisting my friend who has a learning disability and he's agitated at the fact that...

Thomas K.
3/21/2013

I started banking at Citizens over 20 years ago when it was a local bank in Rhode Island. It was great then. Now it is owned by Royal Bank of Scotland (a bank which may be in trouble) and it seem...

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