Citizens

Terrible customer service and they charge fees for every little thing. When I called the bank to inquire about $25 worth of fees that were accumulating - due to the banks error- and they said too...

I had deposited 25 checks at the ATM and I had contacted the 1800 number and they were nice but told me I needed to call the Wilmington branch on Main where I deposited my checks. The lady told me...

Terrible, terrible, terrible. Specially Brenda and Ali. Just no interest in helping clients. All they did was try to get me off the phone so it would be someone else's problem.

Started out good but have been progressively getting worse every year. As a business, we wire funds to clients overseas and the last few times it was an absolute nightmare! Charging our account...

We were in from out of state and a friend wrote us a (Citizens Bank) check for money they owed us. We presented the check at a Citizens Bank and were told there is a $7 fee to cash it since we...