UPDATE: I think it is vitally important to recognize good customer service recovery skills as is is to point out shortcomings (see original post). Within a few hours I received the following...
Cape Air
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Cape Air is a regional airline that offers flights to over 30 destinations across the Northeast, Cape Cod, the Islands, Eastern Montana, Puerto Rico, and the Caribbean, including the US Virgin Islands and British Virgin Islands. With a focus on providing convenient travel options, Cape Air connects travelers to beautiful destinations such as Nantucket, Anguilla, and St. Kitts.
The airline operates a diverse fleet, including the Tecnam P2012 Traveller, and is committed to sustainability and community engagement. Cape Air also provides various travel services, including baggage support, pet travel, and assistance for unaccompanied minors, ensuring a comfortable journey for all passengers.
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Reviews
I couldn't stand my experience with Cape Air. I bought my tickets with my parents for a flight to Boston. When I got to the airport to check in they asked about my weight, which was rude, nosy,...
This is based on a flight from BOS to Provincetown: While the flight itself it short, fun, and interesting, the main problem with Cape Air is reliability of schedule - i.e. Will the flight...
The fact that we have an airport is phenomenal and that there is a direct flight to Logan; since we live here year round, we appreciate the lower rate in the winter months (still, quite...


