Budget Car Rental

This was my first time using this location, and at least for my experience, they deserve 5 stars. Rental car companies typically have bad services, and I definitely had my fair share of it. But in...

Returned a car that was perfectly fine -- Toyota Corolla with cloth seats -- to Avis at 350 Mass Ave, Cambridge, MA, on May 12, 2025. Tyrone, the manager, said the car had dog hairs in it, he was...

Lack of communication and service. The rental car has to be dropped off at a garage nearby, then you have to carry your luggage back to the office a block away. No one in The garage checks you in...

Tried to drop the car off after hours like every other rental place on the planet. Show up and written on the glass is a message that they don't offer after hours drop off. There's nothing on the...

Despite having a paid reservation, I waited in line for 45 min only to find out they didn't have any cars and would need to wait longer until a car was returned. There were several others in the...