I saw all the negative reviews and they seem to be a few years old. I am glad I ignored them. Just ask for Ian. We went for a few shirts, pants, and ties. We felt so comfortable and Ian even made...
Brooks Brothers
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I had to wait for help when I walked into the store. I suppose I had to just wait my turn. I was looking for a white shirt, winter coat and gloves. I just ended up with a white shirt. I was...
Chestnut Hill Sales Manager (short, Asian woman) - knows nothing about customer service. When I picked up a custom ($1,400) suit three weeks ago, my wife purchased a $200 sweater. Went in...
I've abandoned Brooks Brothers, in favor of Ivy League style clothing of excellent quality, accompanied by excellent customer service, at J. Press, in New Haven, Connecticut. The experience, as a...
I've been a brooks brothers client for over 60 years. After they closed the Boston Berkeley I went elsewhere. Recently I went to get 2 pairs of pants. Very bad experience! When they came in I was...





