BMW of West Springfield

I recently purchased a 2022 X3 from Bryce at BMW West Springfield and had a wonderful experience. I'm a previous BMW owner (bought at this location) and did research before I came in, so I knew...

1st time customer, I was extremely unhappy with the service department at BMW of West Springfield Ma. I had a scheduled an apt on Monday morning (I dropped of Sunday Night) on Tuesday evening my...

Horrible unorganized service who does not appreciate or value their clients. Inattentive to clients needs and they either ignore you or act as if you are disruptive to them. Do not go here; they...

I know every situation may be different. Here's my story. If I could give them 10+ stars, I would. I needed repairs done on my silver 328SI coupe. My service advisor was Jesse S. From beginning to...

I started looking for a 2020 or 2019 BMW M2 Competition in Sunset Orange Metallic the night of 01/31/2023. This car had been something I had wanted all throughout college and after being out of...