J W.
5/24/2018
Just like the Atlanta Better Business Bureau (which gave a free pass on bad behavior to Equifax, possibly the worst company in the country), this Bureau is biased in favor of businesses, since...
Better Business Bureau in Eastern MA, ME, RI & VT
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(8)
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5 Mount Royal Ave Ste 100
Marlborough, MA 01752
The vision of the Better Business Bureau is to provide an ethical marketplace where buyers and sellers trust each other.
Our mission is to be the leader in advancing marketplace trust. We do this by:
-Setting standards for marketplace trust
-Encouraging and supporting best practices by engaging with and educating consumers and businesses
-Celebrating marketplace role models
-Calling out and addressing substandard marketplace behavior
-Creating a community of trustworthy businesses and charities
BBB sees trust as a function of two primary factors - integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.
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Reviews
1.08 reviewsBob A.
9/5/2019
Better Business Bureau is a complete and utter rip off. They give great reviews to companies that will pay their fee and simply respond to a reported issue by telling you the company is in 'good...
Harold D.
3/14/2019
I applied for a job here, had a face to face interview in which they hired me on the spot. They asked me to start that next Monday, I let them know that I needed to give 2 weeks at my current job....
Matt O.
7/11/2021
No help... Just closed the case after the business responded and since they were a large business I'm guessing it's some sort of behind the scenes stuff going on.
Andrew D.
4/2/2010
The thing is that the BBB is fundamentally a good thing. But they are a for profit business. Being a member helps identify quality businesses (that are willing to pay a membership fee) and provide...
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