Benchmark Senior Living at Waltham Crossings

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126 Smith St
Waltham, MA 02451
Benchmark Senior Living at Waltham Crossings offers assisted living and memory care in Waltham, Massachusetts. Benchmark Senior Living at Waltham Crossings residents enjoy a senior living community with dedicated associates who provide personalized and needs-based care, chef-inspired meals, robust amenities, and a thriving, social lifestyle full of programming and activities. Voted Best Memory Care of 2023 - 2024 by U.S. News & World Report. At Benchmark Senior Living, our mission is to connect our residents to the people, interests and things that matter most to them at every stage of life. Schedule a tour today to learn more about Benchmark Senior Living at Waltham Crossings!
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Reviews

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3.511 reviews
Pat M.
4/14/2023

My heart broke when we were told it was no longer safe for Mom to live at home. I checked out 3 assisted living facilities in the area and chose Waltham Crossings. It had a homey feel, the staff...

Jp C.
5/15/2025

DO NOT put anyone you care about in this facility! The leadership is unresponsive and only cares about raising prices, even when our loved one is not getting basic needs met. There is a major...

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Chaya B.
8/1/2023

Normally, I would rate benchmark with five stars, because that was what was explained to me and a family member however, what really came out of that sales patch was mis-guided, or misdirected....

Charles R.
3/22/2022

We are so glad we chose to move our Mom to Benchmark Waltham Crossings. The staff are so caring and the management stays very involved. It is a truly loving community.

mary g.
12/10/2018

Make sure you get everything in writing, and I mean everything!!! Record all conversations you have with any management. If you have a verbal agreement they're not going to honor it. At $8,000 a...

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Benchmark Senior Living - Corporate

Benchmark Senior Living - Corporate

If you ask any of our residents what stands out about Benchmark, they are likely to say the meaningful relationships that are created at our communities. This is evidenced by the letters and emails that our founder, Tom Grape, receives on a regular basis. Over twenty years ago, CEO Tom Grape recognized the need for setting a new standard—or benchmark, if you will. He saw the opportunity of creating an exceptional living experience for seniors built on connections, bonds, and quality care. He knew that what seniors wanted most were to feel safe, fulfilled, dignified and respected so by inspiring a “people first” philosophy, Tom created a culture of positive and rewarding human connection—not only for residents and families but for his associates as well. After all, a happy and inspired staff creates a happy and inspiring environment. We, at Benchmark Senior Living, have a heartfelt desire to get to know you and are innately curious about the fabric of your life stories. We engage as a trusted friend, seeking to deeply know you and meet you where you are so we can help connect you to what and who matters to you at every stage of life. What does that mean? That means Benchmark cares about you—your passions, your dreams, your hobbies, your family, your memories, your life. But it wasn’t just by introducing an exciting and refreshing option to senior living through beautifully designed and expertly managed assisted living communities. It was by focusing on the people and experiences. Honoring and respecting Benchmark associates as well as our residents, and families by inspiring growth, delivering quality experiences and leading the industry in innovative approaches and programs for senior care. It is our promise to keep Tom’s vision alive--to being fully present for you and each other. We don’t just say this, we mean it. And we live it. This is how Benchmark came to be.
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