Bath & Body Works

Much better this time, was able to exchange item still on the shelf. Not sure what happened but this manager last time was not there. They were friendly and pleasant as BBW is known for.

I was at the Natick Mall store in Framingham today with a friend and she accidentally dropped a bottle of essence on the floor and broke it. The employee embarrassed her and told her she had to...

One of the top items on my "to do" list over the last month has been to find new hand soap, and I am pretty sure this is the first time I have ever thought of that task as an emergency. After...

So this review is in stark contrast to the other one here. I find this particular store to be quite clean and well organized (maybe they re did it since the last reviewer was here). They always...

I like this store for the items they carry, if you want less expensive scented lotions and hand sanitizers. I find the store to be really disorganized, and a bit dirty. The staff are usually...