Banks Division

The Division of Banks (DOB) in Boston, MA serves as the chartering authority and primary regulator for financial service providers in Massachusetts. With a mission to ensure a sound, competitive, and accessible financial services environment, the DOB supervises nearly 140 state-chartered banks and credit unions, along with over 14,500 non-depository licensees.

Under the DOB's oversight, consumer protection laws are implemented and enforced, empowering consumers with the information needed to make informed financial decisions. Non-depository institutions supervised by the DOB include mortgage lenders, consumer finance companies, debt collectors, and student loan servicers, among others.

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