Bank of America Mortgage

Told the front desk I want to close my saving account and the rep asked me why I wanted to close my account while standing in front of the counter and other customers standing right next to me. I...

No customer service at all They help who they feel like wanting to help even if you're in line you will get skipped to help whoever they feel like

Im tired of BOA and all of their fees etc.... I've been their customer for over 30 years and they have continually gotten greedier and greedier... Their employees seem to support this mentality...

So I go into the branch to set up a business checking account for my investment advisory business and I meet Kerry, the branch manager. She brings me in to work with an associate and we set up the...

Chronically understaffed (like most of their other branches in the area) - on a recent visit on Saturday morning, there was a long line for the ONE teller on duty. I needed to close an account,...