Rob L.
3/24/2016
Business Checking: Hopefully you have a drop box key. If not expect a wait in the line downstairs ranging from 10-15 minutes. They usually have someone asking people in line if they just need...
Bank of America
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1414 Massachusetts Ave
Cambridge, MA 02138
Welcome to Bank of America in Cambridge, MA, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.028 reviewsAnnie V.
1/22/2025
Avoid at all costs literally and figuratively. Incredibly incompetent. When they can't answer your question they put you into AI hell with robots. Worst customer service ever. If you criticize the...
Lee G.
2/25/2025
Nathaniel Arias was very helpful when I went to the Harvard Square branch of Bank of America on 2/07/2025. He took the time to explain things to me. He followed up with phone call on 2/19/2025. Lee G.
Lee G.
12/28/2023
I miss the Porter Square branch for convenience, however, Arias at the Harvard Square branch has been very helpful. (I'm not tech savy.) Arias spent about 15 minutes helping me. She even wrote out...
Camille M.
11/15/2018
I would describe the personnel here as belonging to one of two categories. Clueless or quietly pissed-off. Beware that withdrawing foreign currency is tricky, as you need to stick to the eating...
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