Not sure the reason behind the criticism of the staff. All of the folks I spoke to were very helpful. Would be nice if there was a location in south Boston but this location is hardly 3/5 stars.
Bank of America Financial Center
(11)
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Bank of America in Boston, MA offers a wide range of financial services, from checking and savings accounts to credit cards and online banking, catering to diverse needs. With over 5,000 banking centers nationwide, customers can easily manage their accounts with the help of knowledgeable associates and accessible facilities.
The branch in Boston provides a welcoming environment with handicap accessible features such as parking spaces, restrooms, and easy-to-open doors, ensuring convenience and inclusivity for all customers. Additionally, the presence of ramps and Braille signage further enhances the accessibility of the branch for individuals with varying needs.
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Also at this address
Reviews
Amy and Hurma were so helpful! Took me as a walk in, helped me open accounts and provided me with all the info I needed efficiently:)
This chain is in need of some serious makeover from top to bottom. Terrible service, employees don't know what they are doing, and offer no help to your problems. Avoid coming here AT ALL COST!
Worst customer service Lunchtime and only one teller with a long line waiting. Other employees popped their head in but didn't 'man' the windows.
Shout out to how polite the staff are here! Never been to a bank of america where everyone was so nice. Especially Corey, who stood at the front and coordinated with a lot of restless people....
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