I waited a long time at the dealership to get a windshield replaced in my Honda Accord. But boy it was worth it. the serviceman was excellent. When I asked him if I could watch, he said sure...
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NEVER SHOWED. NEVER CALLED. I called the company at 2pm to confirm again. I was told 'yes. They will be there by 5pm and will call you 30 minutes before they come.' A BIG FAT LIE
They did $2,000 debate to my car they refuse to raid responsibility for even though I have video evidence. I filled out a warranty. I sent pictures and videos. I got estimates. I fed everything...
Easily the most idiotic customer service experience I've had in a long time... (and I rarely write negative reviews, I get it that things happen). But after giving them 6 chances to try and fix...
Jennifer gave me quote last Thursday it's now Monday and has yet to answer and communication! Total joke! Use Portland Glass they matched there quote and scheduled me right away!
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