Because of a repair Apple did on my phone last year, the ID numbers didn't match and AT&T's system wouldn't let me upgrade -- even though I pay for Next Up. After wasting hours on the app and...
AT&T Store
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Josh was so helpful and patient with my family. He help my family and I trade in phones. He is so kind and so funny!
Waiting and waiting. Bought a new phone which the manager Tracy sold us . While help others and answering the phone while not paying attention to our transaction. Three extra times going to back...
Justin, the store manager, is very knowledgeable and helpful. Awesome to work with. He explained features on my iPhone that I didn't know about.
Appalling! My father (a senior citizen) went into the store and spoke to Frankie Ricci to inquire on switching service from Verizon. The guy had the nerve to switch my First Net phone plan without...
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