My overall experience with Pack-Rat was mixed during my recent move from the west coast to the east coast. The worst part was the extreme difference between Pack-Rat's originally quoted price &...
1-800-PACK-RAT
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Worst customer service I've ever experienced. We gave them very clear and reasonable instructions. Where to place the storage unit. What side we need the doors on, etc. The driver Jamie decided...
Having moved cross-country several times, I can say that Pack Rat is superior when it comes to customer service. Its always stressful completing a long distance move and talking to knowledgeable...
I have to say, this was one of the most amazing customer experiences, I have had without actually getting the service. Long story short: My driveway wasn't conducive to the dropping off the...
Your website says you close at 10. I called to request access to my unit and was told that I can't come today. Okay that's fine. Was asked if I wanted to come during the week. I can't do that due...
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