Your Wireless-Verizon Authorized Retailer

I visited the Verizon shop in College Park today. I was greeted immediately by Madhur, there was no waiting. I told him what I was looking for and he immediately set about making it happen.. he...

Terrible customer service. I've never been treated so rudely by someone in the customer service industry. I went in to get the glass replaced on my phone and I had already purchased a glass that...

I have never been treated so rudely. The service employee had a rude attitude toward me from the moment I walked in the door. He was demeaning and completely unhelpful while I was trying to...

Dave W. was so helpful to my grandmother as we came to the store because her phone went swimming in a cup of coffee. Tho Dave wasn't able to completely help us, he got us pointed in the right...

Let me be honest in admitting that I am technologically challenged. That said I went into this store with what I thought was a cracked phone screen. I wanted to replace the screen using the...