My fiancé and I booked an appointment somewhat last minute while we were in town. When we used the online system, we could not get a booking together and were thoroughly surprised when we got a...
Verbena Salon & Spa
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Reviews
The ladies who did our pedicures did a fabulous job and everyone was really nice and attentive. My one gripe is the pedicure chairs. They're kind of glorified office chairs with pads that...
The techs (waxers, stylists, nail techs) are excellent but after years and years of coming here I just can't get past the awful customer service at the front desk. Absolutely atrocious if we are...
My nail tech was great (Trinity). But oof at the front desk vibes. I walked in and saw three people behind the front desk, and let them know my name and appt time, and was brusquely directed to...
The worst customer service experience in Frederick ever. The level of hostility and backwards passive aggressive attitude left me stunned. Especially after a decade of patronage. They offer...
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