Extremely knowledgeable and polite consultant that came out to discuss our options. He gave us a load of information to consider. Window quality is excellent for the money. Very efficient! We had...
Universal Windows Direct of Baltimore
(5)
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Overpriced for poor quality door, customer service does not call you back, and sales rep is unreachable. They will call you every day for your payment but the door quality is sub par. Zero rating....
I am impressed with their amazing customer service and attention to detail.Every step in the process was smooth and hassle free.From obtaining a quote,scheduling an appointment and completing...
I didn't use them. Let me tell you why -- We had set up an estimate, but were also in touch with a contractor we've worked with before. We decided to go with the contractor, so I called several...

DO NOT TRUST. Signed a contract for some windows and a door via Universal Windows Direct in the first week of October 22. I was told I would hear back in 10 to 12 weeks for scheduling. It's...
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