The PNC Financial Services Group

"Richard Schaefer has had an account at Citibank for more than 15 years and he has found everyone friendly and efficient. I have gone with him several times and see why he likes the bank."

"Terrible customer service. I waited 30 minutes to cancel my card and order a new one just to be told to do it on my phone with very limited information. Not sure why I couldn't be helped with the..."