TCC LLC

TCC LLC, based in Baltimore, MD, is a dynamic omni-channel contact center focused on providing consultative customer service and sales support while fostering strategic partnerships with its clients. Established in June 2012, the company boasts a team of over 90 customer solutions specialists dedicated to addressing all customer service needs efficiently.

In collaboration with its partner, Emerald Contact Centre in Ireland, TCC offers multilingual programs to cater to international clients. The company prides itself on its adaptability and commitment to continuous improvement, which includes ongoing training for specialists to ensure effective resolution of customer inquiries on the first attempt.

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