TCC LLC

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335 Clubhouse Rd Ste A
Hunt Valley, MD 21031
+1 (443) 353-4000
https://tccmaryland.com

TCC LLC, headquartered in Baltimore, MD, is a dynamic omni-channel contact center that provides consultative customer service and sales support, fostering strategic partnerships with clients since its inception in June 2012. With a team of over 90 customer solutions specialists, TCC is equipped to handle a wide range of customer service needs including inbound and outbound calls, concierge services, and multilingual programs through its partnership with Emerald Contact Centre in Ireland.

The company prides itself on its ability to adapt to the ever-changing marketplace, training specialists to effectively listen to and resolve customer inquiries efficiently. TCC emphasizes the importance of client feedback through focus groups, ensuring they deliver solutions that enhance the customer experience and maintain competitiveness.

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