I called about my service and Zamaya in Client Care was outstanding. She took the time to address every aspect and was so incredibly nice on the phone. Nice to see she is in the position she is!!
Smo
(58)
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History
SMO Energy is one of the region's leading providers of propane, heating oil, heating & cooling repair services, heating & cooling sales and installation, and 24/7 emergency service. Our commitment to industry leadership began in 1926 when two ambitious men, Jim Wills and Harold Swann, acquired the La Plata Oil Company and Mechanicsville Oil Company, and merged the companies to form Southern Maryland Oil Company (SMO). The founders only dream for SMO was to be recognized for great customer service. And now over 90 years later, the company's founding principle of customer centricity is a continued hallmark that can be observed in years and decades of continued service and repeat clients. We provide high-quality products with
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Reviews
Customer service sucks. Go with another provider. Called before end of October (2025) about next delivery. Was told I was scheduled for November 22. Called on November 24 was told I was never...
Major attitude! I called customer service to get a delivery and the lady spoke to me like she was being bothered. She needs home training! so unprofessional. Taking my business elsewhere.
Terrible customer service. Folks who answer the phone can only send emails to the people who actually make decisions, have information, etc. Usurious changing policies for tank rent, service,...
The most unprofessional, unpleasant, and trifling service I've ever experienced. If I had read the reviews, I would have fled speedily to a more professional company. They left my home with a...






