David G.
8/8/2023
Terrible customer service, and overcharging us for CPAP, charging us for supplies that we didn't order, hanging up on us when we call to get assistance.
Rotech
Open
(4)
11615 Crossroads Cir
Middle River, MD 21220
Rotech Healthcare is a provider of home medical equipment and services, specializing in respiratory care, sleep apnea solutions, and diabetes management. With a commitment to clinical excellence, Rotech aims to empower patients to manage their health comfortably at home through a comprehensive selection of high-quality medical products.
Dedicated to partnering with medical teams, Rotech Healthcare offers a range of services including ventilator therapy, home oxygen therapy, and diabetic supplies. The company prides itself on delivering connected care with the personal touch of a hometown provider while maintaining the advantages of a national organization.
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Reviews
1.04 reviewsCarolyn T.
11/14/2024
Never, ever let your doctor send any order to Rotech. The customer service is absolutely the worst. I am so very irritated with them right now. All I'm trying to get is an invoice for my FSA...
Michelle C.
11/25/2021
HORRIBLE customer service, never send the right products, they forget they're a MEDICAL company messing with people's HEALTH and QUALITY OF LIFE!!! They charge insurance for the wrong materials...
Cv N.
10/25/2022
My doctor's office sent my paperwork to this company so that I could get a CPAP machine. that was over 2 weeks ago and I have never been contacted by them. It seems no one is available to call...
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