Pottery Barn

This is a pretty standard pottery barn, but it stood out for its service when we wandered in to make a return. We had gotten a personalized lunchbox, but the personalization looked nothing like...

I caution you before buying anything from PB. We purchased a chair and when it arrived it was not what we expected. I inquired about the height and base and was told it was as it should be. In the...

New blanket from this store. It's got stains and what look like pen marks. I hope the item is free of pests. I'll be asking for a refund.

I came here to talk about the service at the Pottery Barn store in Bethesda because although the products are beautiful and mostly well made, the process from ordering our items (July) to...

Pottery Barn Bethesda is one of the best PB's around. Customer Service A+. The General Manager Kristie, one of the best in this industry. As far as value most of the sales associate run the...