Overall, the service was good, but there was some miscommunication. Perhaps the Front desk guy didn't provide enough information about the estimate, which led to some confusion. The technician...
Pep Boys
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The customer service person is rude. They also don't know what an appointment means. They don't operate using actual appointments. Whoever comes they just services them and if you have an...

They do a decent job but seem to do the bare minimum. I came in for an oil change and 4 days later my battery died. It was over 5 years old so it was time, but I doubt they checked it and so no...
Toward the end of last summer, the air conditioning in my car began to blow out hot air. I took it to Pep Boys, and I was informed that I needed a new temperature sensor. That was fine. I did not...
Over pricing! Up charged every part and charged labor per part. Was quoted $1400 for front struts, which only cost $404 from auto zone. Used to love this pep boys, but seems like mgt has changed.
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