M&T Bank

I work in the neighborhood, my organization banks with M&T, and I have an account there so I can cash expense checks, etc. I am at the branch 2-3 times a week for transfers & deposits for work....

This has been my go to branch for 25 years. I'm always greater with a smile and have my banking needs met efficiently. it still has the feel of a real neighborhood bank.

I just experience the worst customer service ever, and I've seen and encounter some real bad ones. M&T you really need to do better when it comes to your staffing. having a Rep speak to you with...

Called ahead and asked if a notary was available, was told yes. Staff member only notarized half of what we needed before saying we had to leave so he could go back to work since people were...

I am traveling abroad and when I tried to login to our account, got a message that the account had been locked. The customer service people refused to help unless I could recite the entire...