
Outstanding customer service on what appeared to be a very busy morning. Had to submit my renewal for my Drivers License and I was in and out in 20 minutes. All my questions were answered with...
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The Maryland Department of Transportation Motor Vehicle Administration (MVA) is dedicated to providing a range of essential services to the residents of Maryland, including vehicle registration, driver licensing, and emissions testing. With a commitment to customer service, the MVA offers innovative online tools that allow users to complete many transactions conveniently, such as changing addresses and applying for learner's permits.
In addition to its core services, the MVA emphasizes the importance of road safety, particularly during holiday periods, and actively engages in initiatives to promote safe and sober driving. The agency is continuously striving to enhance the customer experience by fostering a supportive environment for both staff and the public through dedicated service and proactive problem-solving.
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Outstanding customer service on what appeared to be a very busy morning. Had to submit my renewal for my Drivers License and I was in and out in 20 minutes. All my questions were answered with...
Came here on a Saturday afternoon to use the kiosk. It was time to renew the car registration. It's very convenient. Also it's open 24 hours. Just as long as you have the proper information for...
Really bad customer service, including supervisors. People can't think for themselves or do anything to help tax paying customers. Bureaucracy to the fullest.
Help not hurt? I seem to have been targeted personally by members. I have documents and they try to deny my rights. I have court orders saying my suspension was bogus and unlawful mva still...
Wait on hold for 30 mins for the call to get disconnected. Beyond infuriating. Idk how they get away with this all these years..
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