The customer service is infuriating. They do not listen to what you are saying, and usually mess you the order or pick up in some way. The company I work for uses them for shredding and storage....
Jessica A.
7/7/2016
(4)
The customer service is infuriating. They do not listen to what you are saying, and usually mess you the order or pick up in some way. The company I work for uses them for shredding and storage....
My god, what a nightmare. We canceled a very large digitization effort after two failed attempts at setting up a pick up. They missed their first scheduled pickup and when they finally arrived...
This company is a nightmare to work with. We have been requesting that they destroy less than 20 boxes of ours since July 2016. They stall, they assign you a project manager who doesn't answer...
Customer service is awful and so unhelpful. Requesting medical records should be an easy process with a timely response and turnaround time. It has been over a month since records were requested...