Nicole F.
7/15/2017
I purchased a 2014 MDX through a private sale. There was an issue with the back seats due to an OEM Acura accessory. Since I had a receipt for the accessory in question, the service manager, Mark,...
Criswell Acura
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(96)
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1701 West St
Annapolis, MD 21401
Criswell Acura is a family-owned automotive dealership that offers new and certified pre-owned vehicles for sale. It offers various models of cars, sedans, coupe, crossovers, vans, minivans and sport utility vehicles. Its service department provides scheduled repair and maintenance that includes oil and filter change, body inspection and wheel alignment. Its online parts store provides a variety of accessories and spare parts for sale. Its finance department offers a variety of credit option through lenders. Additionally, it offers online price quotes, vehicle reviews and service reservations. The dealership offers special discount coupons for service and purchase of parts. Criswell Acura is located in Annapolis, Md.
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Reviews
3.096 reviewsTree H.
11/19/2024
They don't have any communication with a customer concerning their vehicle. A person have to keep calling them trying to get answers. HaHad to order new stocks and the shock they order was broken...
T L.
9/26/2024
Buyers Beware!! The used car department sells known defective vehicles and fails to disclose any issues. I purchased a 2012 Audi Q5 that had an oil consumption issue and was part of a class action...
Randy S.
6/21/2020
It has been almost 10 years since we bought this 2011 RDX from this dealership. And in all those years I would routinely bring it in for service that I did not have the time to do myself. I am an...
Lisa C.
8/8/2018
I had a recent issue with Criswell Acura regarding my driver side inner door handle that was broken by one of their employees when I bought my car in to be serviced for an airbag recall issue....
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