Nicole F.
7/15/2017
I purchased a 2014 MDX through a private sale. There was an issue with the back seats due to an OEM Acura accessory. Since I had a receipt for the accessory in question, the service manager, Mark,...
Criswell Acura
Permanently closed
(96)
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1701 West St
Annapolis, MD 21401
Criswell Acura, located in Annapolis, MD, is a reputable family-owned automotive dealership specializing in new and certified pre-owned vehicles. They offer a wide range of car models, from sedans to sport utility vehicles, along with a comprehensive service department providing maintenance and repair services.
With an online parts store for accessories and spare parts, a finance department offering various credit options, and special discount coupons available, Criswell Acura aims to provide customers with a seamless and convenient car-buying experience, including online price quotes and service reservations.
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Reviews
3.096 reviewsTree H.
11/19/2024
They don't have any communication with a customer concerning their vehicle. A person have to keep calling them trying to get answers. HaHad to order new stocks and the shock they order was broken...
T L.
9/26/2024
Buyers Beware!! The used car department sells known defective vehicles and fails to disclose any issues. I purchased a 2012 Audi Q5 that had an oil consumption issue and was part of a class action...
Randy S.
6/21/2020
It has been almost 10 years since we bought this 2011 RDX from this dealership. And in all those years I would routinely bring it in for service that I did not have the time to do myself. I am an...
Lisa C.
8/8/2018
I had a recent issue with Criswell Acura regarding my driver side inner door handle that was broken by one of their employees when I bought my car in to be serviced for an airbag recall issue....
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