Cmd
CMD Outsourcing Solutions Inc. specializes in providing multi-channel customer service solutions for the administrative departments of colleges and universities, including financial aid, admissions, bursar, registrar, and housing offices. Their approach aims to enhance student satisfaction by addressing resource challenges and improving communication efficiency within educational institutions.
By partnering with colleges and universities, CMD offers a seamless communication platform designed to reduce wait times, accelerate administrative processing, and proactively engage with students and parents. Their commitment to quality customer service plays a critical role in retaining students, as research indicates that a significant percentage of those who do not re-enroll cite customer service issues as a primary reason.
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