Capital One Bank

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(14)

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10211 River Rd
Potomac, MD 20854
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.
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Reviews

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2.014 reviews
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Elly S.
9/12/2012

While I'm not a fan of Capital One Bank's customer service team on their 1-800 #, this branch location in particular is the ONLY reason I continue to bank with them. It's your quintessential...

Henry E.
6/20/2025

Today I went to the Potomac Village branch to get a bank check from my account to deposit in another bank. 1. Filled out the form and signed. 2. Gave drivers license which they inspected for...

Lauren J.
2/12/2025

Horrible customer service. Extremely slow in getting things done. Also obnoxious workers- after I waited 20 min to get something that should have taken 5 min. as I was leaving the teller called...

Kenny H.
1/2/2024

I have banked at Chevy Chase and Capital One for over 30+ years. I am seriously thinking to move all of my money out of it now. It is all about their executives who set the direction that not...

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Roger K.
4/8/2023

Worst Capital One branch in the area. So difficult to get in and out of, hard to find the entrance to the lobby, ATMs are outdated and don't offer bill selection, and drive thrus are crazy narrow....

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United StatesMarylandPotomacCapital One Bank

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