i started using the service from ALARM.com over 15+ years ago. At first i had no problems, managing the service and getting customer service when needed. Several years later the company was...
Brink's Home Security
(4)
ADT, a leading provider of smart home security systems in Frederick, MD, brings over 150 years of experience to the industry. Their range of products includes video cameras, smart security systems, and customizable packages tailored to meet the needs of homes and businesses.
With innovative features like Trusted Neighbor for granting access to trusted individuals and a partnership with Google Nest for intelligent products, ADT prioritizes customer satisfaction and security. Their 24/7 professional monitoring services offer added peace of mind, making ADT a trusted name in the security industry.
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Reviews
Worst customer service ever. Incompetent staff. We canceled our account yet they still keep charging us for a system that doesn't work and hasn't since November. Wish I could give less than 1 star.
I asked for an appointment on 5 occasions. They never called nor came. Don't ever use them. You will be waiting for nothing.
I have the same issue as everyone else. I have not had service for three months. They will not repair the service, but still expect me to pay. I have spoken with several people about this but...

