We needed a new professional range for our kitchen. I shopped online and I went into the Bray and Scarff Bethesda showroom multiple times to compare options. We ended up selecting to work with...
Bray & Scarff
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They have the worst salespeople, installation team, and service in the area. In September 2024, I ordered a cooktop and an oven. They took over a week to schedule measurements. After the...

As in all of the one-star reviews before mine, I am in the midst of a Bray&Scarff service nightmare. Here is the email I just sent to their customer service address as requested by Bray&Scarff...
I purchased a new Kitchen-Aid fridge in July 2023 from this location. The sales team was great, but the warranty service has been a nightmare. The fridge stopped working just inside the one year...

We had been loyal Bray & Scarff customers for years and are extremely disappointed in the customer service we received for an expensive washer. We tried for several months to resolve the issue,...