BB&T Bank TRUIST

The story is too long to go into completely. Just know this, this bank is a thief! I had an incorrect charge to my account that took my balance below zero. I called Truist to let them know that...

Won't accept cash for a car payment for someone who is sick and can't write a check or visit the bank, because the person whose name is on the account is the only person who can pay in cash...

BB&T is now Truist bank. I've had nothing but problems ever since. The branch that I went to in Timonium was filled with people that were having issues. I'm taking my money elsewhere.

I was a Suntrust customer for years when BB&T took it over.  At that juncture, it became impossible to even find a rep in my branch to assist me.  After months of bad service, disrespect by the...

Horrible customer service. Their phone support is in the Philippines. How does that help me here in Maryland? I was told by the branch manager that someone would reach out in two days. NOPE! No...