Bay Country Floors

Carpet installation itself was done very well, and we are pleased with the update to our den. What really impressed me was that they owned up to an issue and took care of it. I have electric...

Lisa the sales Rep didn't order the correct amount of carpet and doesn't seem to be in any hurry to fix the issue! Lisa didn't double check the order before placing the order NOR did she double...

Terrible/non-existent customer service. Arrived around 5:15 pm (store closes at 6:00 pm). The salesperson was on the phone and did not acknowledge me at all. Did not even look up. I browsed for...

A crew came and after tearing out our old carpet, proceeded to their truck where they took our new carpet out and began to cut it in our very dirty driveway! Also while stepping all over it (ivory...

Do not use them for your flooring! They are very overpriced, I was warned, but used them anyway. Very messy job (blue glue all over new flooring & my wall) Kept having to come back to fix problems...