Rachel B.
4/29/2025
I was greeted by Angie with a smile. Angie was most helpful and is truly excellent at her job. She had me speak to Karla Castillo Mendoza to handle my questions and concerns. Karla handled...
Bank of America
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(16)
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19707 Germantown Rd
Germantown, MD 20874
Welcome to Bank of America in Germantown, MD, home to a variety of your financial needs including checking and savings accounts, online banking, mobile and text banking, student banking and credit cards. You have full access to your Bank of America accounts at any of our more than 5,000 banking centers nationwide. When you visit our financial centers, our knowledgeable associates and welcoming environment will make you feel at home.Easy access for everyone: Handicap accessible parking spaces, Handicap accessible restrooms and Braille signage (where available), Ramps in locations with steps, Easy-to-open doors, Handicap accessible safe deposit box rooms.
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Reviews
2.516 reviewsMary H.
4/2/2024
Would be great if they would EVER answer the phone!!! Been trying to reach them for 2 days (several attempts per day) and no one ever picks up. I need to order some Pesos for an upcoming trip to...
Julieta Y.
11/4/2021
Could not in Yelp bank of America 20670 Seneca Meadows Pkwy I went to pay my credit card with cash and ms Tamar Tatiana told me if I did not have a ID she could process my transaction because a...
Scott A.
7/28/2018
BofA in Germantown loses a star because parking at their location is horrible both getting there and then parking. BoA offers a number of services and this is full-service location. I use the ATM...
Leo A.
3/3/2023
This Bank branch is absolutely horrible. The branch manager Angie Otalvaro is beyond difficult in her communication and inability to resolve customer service issues. Go elsewhere and to avoid...
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