Aerie Store

This afternoon I returned a Tumi briefcase I bought online on Black Friday and returned it without a hitch. I like the sales associates who work there -- they were very friendly and tried to be...

Snotty judgmental sales associates. My husband received a Tumi bag originally purchased at the outlet Tumi store. We were told that we can get it monogrammed at any regular Tumi store. So...

I went to visit the tumi store today to get my luggage scale exchange I spoke to Brandon. Brandon took my scale tested it and noticed that it didnt work as it was suppose to. He asked for my name...

Terrible customer service experience. I was looking at a new work bag for my husband and inquired about the return policy in case he didn't like the bag. Salesman kept alternating between making...

I'll keep it short. I was at Montgomery Mall just browsing (mostly) but my wife and I do have a couple of Tumi bags so I thought I would just stop into the store. Most salespeople are nice (esp....