west elm

This is the worst West Elm I've ever been to, specifically from a customer service standpoint. I echo what others here have said - the staff is snobby, they are short when speaking with you. When...

I recently moved apartments and have ordered furniture from multiple companies. This is one of the most horrible experiences I've ever had. I ordered a shelving unit for $4000. Waited 3 weeks for...

Rude and unhelpful staff! Clearly, my questions were annoying. I came home and ordered on line. They need a serious attitude adjustment in that store!

Swung on to see what West Elm has to offer. We have a rental that we want to furnish. There are ma y options for this, and there were plenty of items on sale too. When we first walked in A...

Terrible customer service. Remember that SNL parody of the Gap with David Spade? Pretentious young staff people posing around the store trying to look cool and talking inventory into their...