west elm

This is the worst West Elm I've ever been to, specifically from a customer service standpoint. I echo what others here have said - the staff is snobby, they are short when speaking with you. When...

Swung on to see what West Elm has to offer. We have a rental that we want to furnish. There are ma y options for this, and there were plenty of items on sale too. When we first walked in A...

Terrible customer service. Remember that SNL parody of the Gap with David Spade? Pretentious young staff people posing around the store trying to look cool and talking inventory into their...

buyer Beware! purchased two metal frame pivot mirrors, 23"x35", large tractable antique gold. Beautiful. after 5 months they dislodged from hangers and came off the wall. contractor who...

I bought a butterscotch leather couch 2 years ago. It had a spot so I called West Elm to determine how to get rid of it. The customer service person I spoke to advised me to use Magic Eraser! I...