Rand Consulting Group

Workflow Concepts, based in Portland, Maine, specializes in delivering advanced customer experience (CX) solutions through the integration of AI-powered technologies, particularly utilizing Cisco's Webex Contact Center. Their dedicated team of subject matter experts focuses on optimizing customer journeys and agent performance by implementing tailored solutions that meet the specific needs of various organizations. The company follows a comprehensive process that includes assessment, discovery, development, implementation, and evaluation phases to ensure successful delivery and continuous improvement of contact center functionalities. With a commitment to enhancing productivity and customer satisfaction, Workflow Concepts has successfully transformed CX through innovative designs and automation across multiple industries. Generated from the website

HarborView Advisors is a financial planning and investment services firm located in Portland, Maine. The firm offers a wide range of services to help clients reach their financial goals, including retirement planning, tax planning, college planning, estate planning, and money purchasing plans. The firm also offers a variety of insurance products, including disability income insurance, life insurance, and long-term-care insurance. HarborView Advisors has a team of experienced financial advisors who can help clients understand their financial needs and develop a plan to achieve their goals.