I called to have someone explain their mistake to me and they put me on hold then sent me someone else's voicemail. Horrible customer service!
Nordx Northern Diagnostic Lab
(5)
NorDx is the largest regional laboratory in Maine, serving as a primary resource for healthcare providers and patients. As part of the MaineHealth family, NorDx is committed to delivering high-quality laboratory services to the community, ensuring superior value and accuracy in diagnostic testing.
With a focus on excellence, NorDx offers a comprehensive test catalog, convenient scheduling options, and critical value information. Their commitment to quality is reflected in their accreditation and certifications, guaranteeing reliable and efficient laboratory services for all patients.
Proudly part of an integrated health system, NorDx plays a vital role in MaineHealth's mission to provide affordable, high-quality care to all individuals. Through their dedication to innovation and community health, NorDx continues to be a trusted partner in enhancing healthcare services across Maine.
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Reviews
I see other bad reviews so I i suppose I'm in good company. The receptionist was cold, which isn't the worst thing. However, the young woman who took me in for my lab work was outright rude....
I have been a frequent flyer at Nordx for many years. Over the years I have found that it is the most poorly managed lab period! EXAMPLE: Yesterday I went in for my blood draw at 8:30 (my...
I want to comment on the rude person, named Sara, who answers the calls from patients. She is very condescending and her tune is not friendly. A pleasant person on the other end can go along...
Can't find the place,staff determined to make u sound stupid because the building is marked wrong or they have their address wrong all over the internet and the other dept give out the wrong...