Kattie W.
9/5/2023
I love my nails, he did an amazing job. It was perfect!! It wasn't one mistake that he made. This is now my favorite nail spot!
Van Nails
$$
Closed
(6)
Photos
6030 Airline Hwy
Baton Rouge, LA 70805
Van Nails Place is a long-standing salon in Baton Rouge, LA, offering a range of nail and beauty services. With a convenient location and quick service, customers can easily fit in appointments during their work hours. The salon is known for its expertise in specific services, such as eyebrows waxing, instilling trust and loyalty among its clientele.
However, Van Nails Place also faces some weaknesses, including inconsistent service quality, poor customer service, potential price inconsistencies, and communication barriers. Customers have complained about issues such as bad nails, rude workers, and incorrect lash applications. Despite these weaknesses, the salon has managed to sustain its business over the years, indicating a loyal customer base. To improve the overall customer experience, Van Nails Place should address these weaknesses by focusing on service quality, customer service training, transparent pricing, and promoting inclusivity and effective communication.
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Reviews
1.56 reviewsImani N.
4/14/2023
Woke up in a mood and went to van nails I don't know why tf I keep wasting my money on these folks ... they need to be shut the fuck down ... how your nail game get worse with the same people...
Tracy W.
6/11/2021
If I could give 0 stars I would. Worst nail experience in my life. All 4 people that provided a service for me was rude. I was was in town visiting and stopped here for service and I wish I had...
Kayla B.
4/19/2019
Very poor customer service. One of the nail techs called a customer a racial slur. I will not be going back
Denice L.
2/20/2021
I need to remind myself not to give these people my money. They use to be fast and worth the horrible service but now they slow as hell been in here for 2 hours waiting for polish!!!!!!
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