Our Lady of the Lake Physician Group Perkins

Received an online appointment for 5:15 pm and checked in 5:05. I was not called to be seen until 7:25 pm - 2 hours & 10 minutes. The appointment system is obviously in need of administration....

From the front desk, to the nurses, to the doctor, the care was excellent. Checkin was easy; the wait time was short; the nurses were thorough and caring with my son; and the doctor/main provider...

Very disappointed. I think a nurse took my vitals and asked me what was going on. I didn't know if I saw a doctor/PA/Np until I got my discharge papers. He asked me no questions but diagnosed me...

I have now been here twice. The first time, all of the nurses were screaming at each other using profanity. That was a while ago and thought it was maybe just a fluke so went again today desperate...

I called early in the morning about covid like symptoms. I arrived at 9am and I was instructed to fill out a waiver then wait in my Truck to get a rapid test. I asked for a guess on wait time as I...