James M.
11/8/2025
Optimum has terrible, awful service for their cable and internet. Over the past two years, my father's cable box went out totally, leaving him without service. Apparently the cable boxes are quite...
Optimum
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1418 MacArthur Dr
Alexandria, LA 71301
At Optimum Alexandria, LA, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Alexandria, LA.
Reviews
1.06 reviews
L E.
3/25/2025
Terrible customer service. Call about a problem and they make you wait for 9 days before a tech can come out. Then tech gets there and tells you that he can't fix it and will have to reschedule....
Sherry B.
1/24/2025
These people have horrible costomer service.there internet is not reliable an there hight speed internet coast 70 dollars more then the other service that has great reviews. After a outage...
A C.
8/28/2024
OPTIMUM IS OFF THE CHAIN! For over a year I have been paying Optimum $70 a month for internet & channels 2-99. In July 2024, the company switched to encrypted equipment. I noticed I lost...
William P.
5/19/2024
Worst customer service ever. Weve had complete internet and cable outage on our road for the past two days. I have called and spoke to live help multiple times and even went to the optimum store....
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