Steve C.
2/19/2019
Sudden link sucks! I had a missed payment so I tried to take care of it via their website only to find out I had to go in person to pay for it. When u miss a payment they require you to pay in...
Optimum
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3723 Nelson Rd
Lake Charles, LA 70605
At Optimum Lake Charles, LA, we are not only a cell phone store but we also provide and service your Internet needs.. With the latest 5G mobile phones running on Americas largest 5G network, you can stay connected with cutting-edge technology. Enjoy in-person support and shop with one of our Retail Specialists. Our high-speed Internet service provides reliable and fast connections for all your online activities. Explore Optimums products, plans, and services, and see how Optimum can save you money on your Internet, TV, and Mobile bill. Our excellent customer service will help you find the perfect device and plan to meet your needs. Visit us today at Lake Charles, LA.
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Reviews
1.031 reviewsJenny H.
4/9/2024
Optimum located at 3723 Nelson Rd, Lake Charles, LA 70605 formally located on W Prien Lake Rd, Lake Charles, LA is scamming consumers. I purchased a cell phone from them on Mar 8, 2024 and when I...
Laura S.
1/26/2023
Trash!!!!!!! Worst customer service I've ever dealt with in my life. You couldn't pay me to use this company
Mike R.
1/4/2023
I was having problems with Buffering on Netflix/Hulu .......I talked to Optimum and she told me my Modem was maxed out, and i could not upgrade and needed a newer model.......she told me I could...
Cameron H.
6/17/2023
A huge company bought out a local company. Made it worse somehow. 0/1000000 stars. No customer service, expensive prices. Service drops out of nowhere. POS company. You pay for 1 gig, you get...
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