The city of Alexandria LA should be very ashamed of the customer service for the Utility department. They never answer the phone and talk with customers very rude no wonder no one wants to live in...
City of Alexandria Utilities
(6)
The City of Alexandria Utilities provides convenient online bill payment options for residents. They oversee the administration of electric lines, water distribution, gas distribution, and sewer utilities in the area.
With a focus on efficiency and customer service, City of Alexandria Utilities ensures that essential services are delivered reliably to the community. Residents can easily manage their utility bills and access important information through their online platform.
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Reviews

They could get my solar bill correct for a change have solar panels & city of Alexandria has yet to get my bill correct. So behind in the times

This is my first ever one star review for anything. I have lived 79 years in Louisiana, moving from my parents home to about eleven different homes in the state during all those years. My utility...
I would rate it 0 stars if I could they don't answer the phones at all during business hours and If they do they hang up in your face terrible company

Poor customer service. No service/update notices given on the memo section of the bill that informs the customers of what is fixing to happen. If you have a problem, drive down there, do not...
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