I made a huge mistake when my phone was misbehaving. I got a tracphone to hold me over until I had more time. The phone was defective. Donovan, phone specialist, literally spent 4.5 hours...
Best Buy
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(45)
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69344 Highway 21
Covington, LA 70433
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
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Reviews
Nicole C.
11/10/2022
Michele W.
11/22/2025
Worst customer service ever. Multiple times within the last few months my order was saying preparing for pickup and showing the item in stock then it was cancelled. They should update their in...
Brian B.
12/20/2023
Customer service with Bestbuy is non-existant. Paid for Profesional installion. Appliance was installed and not leveled. Called and was told someone would call back. Never heard from anyone....
Diann C.
10/16/2024
Sam was great. He helped set up my new I phone and did a fantastic job helping my husband and I navigate the process.
Lisa l.
10/15/2024
Before making a purchase from Best Buy, know that you cannot get in touch with their physical stores directly, only their main call line. We live more than an hour away from the store and some of...
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