I had an emergency last evening; my phone fell in a puddle and was run over before I realized it was missing. At 7 pm I showed up at the store. A young man named Chris spent much time and energy...
AT&T Store
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If I could leave 0 stars I would, This used be be a place where I could come in and get actual customer support, now it's all, do it on the app, we can't do this, we can't do that, what's the...
I had recently went to AT&T and upgraded to a 15 Pro Max. The service was OK and for some reason they did not credit on my account the trade-in that I had I asked the salesman why my account did...
Walked in to upgrade a device. We had to ask for someone to sign us in. The guy did tell us it was slow. No problem. When our name came up on the screen no one called our name. We had to find...

We went in on a Saturday afternoon for a problem with my wife's phone. There were only two reps on the floor, with wait times averaging 1.5 hours. No apologies were made for the inconvenience; in...
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