T-Mobile

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4141 Towne Center Dr
Louisville, KY 40241

T-Mobile is a leading telecommunications provider known for its extensive 4G and 5G network coverage across the United States, offering a variety of mobile phone plans, including unlimited options for individuals, families, and businesses. With innovative features like T-Satellite, which connects users in remote areas, and competitive promotions like the "Get iPhone 16 On Us" offer, T-Mobile aims to provide cost-effective solutions while enhancing customer experience through benefits and perks.

The company prides itself on delivering the best mobile network according to Ookla Speedtest, and consistently emphasizes affordability with plans designed to save customers at least 20% compared to competitors like AT&T and Verizon. T-Mobile's focus on customer-oriented policies, including easy device financing and the option to bring your own device, sets it apart in the competitive telecommunications market.

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Reviews

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2.012 reviews
Photo of Vanessa D.
Vanessa D.
5/10/2023

I came into the store to upgrade my phone, I was preciously a Sprint customer, I had an AMAZING experience. I wish I would have gotten the ladies name, the person that helped me, but she was...

Dan J.
9/15/2024

These guys are a damn joke. They answer the phone like they don't give a rats ass about their job, and then start huffing and puffing when you ask additional questions. Zero intelligence involved...

Blake B.
3/11/2024

Absolutely terrible experience at this t-mobile location. When we walked into the store there were two sales associates on the floor. Neither of which greeted my husband and I upon walking in. One...

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David B.
12/26/2021

Previous store manager we had such success with us gone. Told there have been 3 managers since then. No one seems to know what is going on or is able to communicate effectively. No system...

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James D.
11/6/2021

I haven't made a trip into a T-Mobile store Since it merged with sprint, I'm reading all the reviews I'm not liking what I'm hearing from customers. I' have a apple I Phone needing a upgrade, I...

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